Liquid error (sections/page-details-2 line 5): Cannot render sections inside sections


Returns Information

Here at OceanZen we understand that sizing can be tricky when purchasing online therefore we will happily accept exchanges for wrong sizing. OceanZen reserves the right to deny a return if the product does not meet the requirements of our Returns Policy. If your return has been approved you will be issued a store credit valid for 12 months as OceanZen does not offer refunds.
We will only accept an exchange if the bikini is in absolute perfect condition and is:

- Unworn and unwashed with swing tags still in original place (please wear undergarments when trying on)

- No makeup, deodorant marks or perfume fragrance

- Returned within 14 days of delivery date for Australian orders and 21 days for International orders.

- OceanZen is not responsible for lost or stolen returns therefore it is essential you consider returning with tracking as we cannot process exchanges without receiving the initial product.

- Orders placed prior to a store sale are not negotiable for the percentage difference to be refunded.

- ALL items marked on sale or used with a sale coupon code are final and cannot be returned or exchanged.

Our product has been quality controlled, however in the unlikely event (has never happened so far) that you receive a faulty item please notify Once received, if we deem the swimwear to be faulty you will be issued a store credit.

Gift cards are not redeemable for cash and non-refundable - valid for 12 months from purchasing date.

The customer is responsible for return shipping fees to us and returns must include a pre-paid postal satchel so we can return your exchange to you. OceanZen does not cover shipping fee's for exchanges.

A $10 shipping fee will be charged or deducted from your store credit if a pre-paid satchel is not included in your returned parcel.