DOMESTIC POSTAGE All orders within Australia are sent through our carbon neutral shipping service Sendle. Shipping for orders under $150 via our carbon neutral shipping service Sendle will incur a $10 shipping fee. Sendle is 3-7 business days for delivery. Track your order here
INTERNATIONAL POSTAGE International shipping is $25 AUD. Your parcel can arrive between 5- 20 business days depending on your location, however on average about 7 business days.
OceanZen does not hold responsibility for any damaged, lost or stolen parcels or any import duties, customs or taxes placed by the country you are shipping to.
Allow 3 business days for your order to be packed and dispatched.
Once your order is dispatched and we provide you with the tracking number, your parcel is now under the care of the shipping provider. Please check your spam if you have not received the tracking number.
If there are issues with your delivery, please contact the shipping provider directly with your tracking number.
GIFT CARDS Gift cards are not redeemable for cash and non-refundable- valid for 12 months from purchasing date.