DOMESTIC POSTAGE All orders within Australia are sent FREE through our carbon neutral shipping service Sendle. Shipping via our carbon neutral shipping service. Sendle is 3-7 business days for delivery. From time to time we will ship with Australia Post depending on your location within Australia for a faster delivery time. You will receive a tracking number when your order is dispatched. Sendle Track your order here Australia Post Track your order here
INTERNATIONAL POSTAGE Free Global Shipping. Your parcel can arrive between 5- 20 business days depending on your location, however on average about 7 business days. You will receive a tracking number when your order is dispatched.
OceanZen does not hold responsibility for any damaged, lost or stolen parcels or any import duties, customs or taxes placed by the country you are shipping to.
Once your order is dispatched and we provide you with the tracking number, your parcel is now under the care of the shipping provider. Please check your spam if you have not received the tracking number.
If there are issues with your delivery, please contact the shipping provider directly with your tracking number.